Privacy policy
Designed for the Athlete in You.
Last Updated: November 2025
Welcome to Whatznext? a “PAG Momentum” venture. ("Whatznext?", "we", "us", or "our"). Your trust powers our every step and decision. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit www.whatznext.club, engage with our digital platforms, shop our products, or interact with us through any channel (online or offline).
By using our website or services, you agree to the terms of this Privacy Policy.
WHO WE ARE
Whatznext? is an India based activewear brand committed to performance, design, technology, transparency, and consumer trust.
Registered Office: B2-907, La Prisma, Zirakpur, Punjab - 140603
Email: support@whatznext.club
Website: www.whatznext.club
Founder - Pratham Ashutosh Goyal
Email: pratham@whatznext.club
WHAT PERSONAL DATA WE COLLECT
We collect information directly from you, automatically through our technology, and occasionally from third-party partners to provide and enhance your experience.
A. Identity Information - Name, email address, phone number, gender, and date of birth.
B. Contact Information - Billing address, shipping address, phone number, and Email-ID.
C. Transaction Information - Purchase details, payment method (excluding full card details stored by payment gateways), order history, refunds, and returns.
D. Device & Technical Information - IP address, browser type, device model, operating system, login location, and browsing duration.
E. Behavioural Data - Wishlist items, browsing patterns, product preferences, and interactions on our site or campaigns.
F. Fitness/Size Information - Size, fit preferences, height, and weight (only if voluntarily shared).
G. Communication Records - Chats, emails, customer support calls, and feedback forms.
H. Social Media Data - Public information or content shared when you tag or mention “@whatznextclub”.
We do not intentionally collect sensitive personal data unless required for a specific purpose (e.g., age verification, grievance documentation).
HOW WE COLLECT YOUR DATA
- Directly from you: During purchases, account creation, event registration, or customer service interactions.
- Automatically: Through cookies, analytics tools, and app permissions.
- From third parties: Such as payment partners, logistics providers, or marketing affiliates.
HOW WE USE YOUR DATA
We process your personal data to:
1. Fulfil and deliver your orders, returns, or refunds.
2. Manage your Whatznext? account or loyalty preferences.
3. Communicate updates, offers, and service-related information.
4. Improve our website, products, and marketing relevance.
5. Detect and prevent fraudulent transactions or misuse.
6. Comply with applicable legal obligations.
We only use your data for the purpose for which it was collected and retain it no longer than necessary.
LEGAL BASIS FOR PROCESSING
We process your data under one or more of the following bases:
- Consent
- Contractual necessity
- Legitimate interest
- Legal obligation
MARKETING COMMUNICATIONS
We may send updates on new launches, collaborations, and offers. You can opt out anytime by clicking "Unsubscribe" in our communication channels.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tools to enhance user experience, analyse traffic, and personalise content. See our Cookies Policy.
SHARING YOUR DATA
We share your data only with trusted partners:
- Service Providers: Payment gateways, logistics companies, marketing agencies, and IT vendors.
- Legal Authorities: When required by law or to prevent fraud.
- Affiliated Entities: Within the Whatznext? group for operations.
We never sell your personal data.
DATA SECURITY Your data is protected through encryption, secure servers, and controlled access.
Despite these rigorous measures, no online system is 100% secure.
DATA RETENTION
We retain your information as long as necessary to fulfil its purpose, including legal, accounting, and reporting requirements.
YOUR RIGHTS
You may access, correct, delete, or withdraw consent for marketing or data processing.
Contact: support@whatznext.club
INTERNATIONAL DATA TRANSFERS
If data is stored outside India, we ensure equivalent protection standards through contracts or encryption.
CHILDREN'S PRIVACY
We do not knowingly collect personal data from individuals under 18.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect new practices or legal requirements.
CONTACT US
Email: support@whatznext.club
Grievance Officer: Dr Neeraj Thakur
Address: B2-907, La Prisma, Zirakpur, Punjab - 140603
(c) 2025 PAG Momentum. All Rights Reserved.